PRIVACY POLICY
Effective Date: January 1st, 2025
MDI Landscape Architects Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, process, and manage the personal information of visitors and customers of our website, in compliance with British Columbia’s Personal Information Protection Act (PIPA) and other applicable privacy laws.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Includes your name, email address, phone number, mailing address, and other contact details you provide when contacting us, signing up for newsletters, or requesting our services.
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Technical Information: Includes IP addresses, browser type, operating system, and browsing behavior, collected through cookies and similar technologies.
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Transaction Information: Includes payment details, service preferences, and records of your interactions with us when purchasing services or products.
2. How We Collect Information
We collect information in the following ways:
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Directly From You: When you complete forms, sign up for our services, or communicate with us.
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Automatically: Through cookies, log files, and analytics tools when you visit our website.
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Third Parties: Occasionally, we may receive information from third-party platforms you use to interact with us.
3. Why We Collect Information
We collect your information for the following purposes:
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To provide and improve our services.
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To respond to inquiries and communicate with you.
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To process payments and manage transactions.
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To analyze website performance and user behavior.
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To comply with legal obligations and protect against fraud or unauthorized access.
4. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
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Service Providers: Third-party vendors who assist us with website hosting, payment processing, marketing, or analytics.
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Legal Authorities: When required by law or to protect our legal rights.
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Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred.
5. Your Rights
Under PIPA and other applicable laws, you have the following rights:
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Access and Correction: Request access to your personal information and correct inaccuracies.
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Withdrawal of Consent: Withdraw your consent for certain data processing activities.
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Deletion: Request deletion of your personal information, subject to legal or business requirements.
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Opt-Out: Opt-out of marketing communications by clicking the unsubscribe link in our emails or contacting us directly.
To exercise these rights, please contact us at admin@mdidesign.ca.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze site performance, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.
7. Data Security
We implement technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete it.
9. International Data Transfers
If you are accessing our website from outside Canada, please note that your information may be transferred to and stored in Canada or other countries where we or our service providers operate. These countries may not have the same data protection laws as your jurisdiction.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated. We encourage you to review this page periodically to stay informed.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: